Don’t lose benefits


Don’t risk losing your Medicare Advantage Dual Special Needs plan and
Medicaid benefits. As a Member of our Plan, we want to ensure you have
access to all your benefits.

It’s important you take-action when the time comes to renew your Medicaid
eligibility. El Paso Health is here to help members like you reapply for
Medicaid and the Medicare Savings Program.

Renewing your Medicaid eligibility is as easy.

1. You should receive a letter from your state Medicaid agency a
few months before your Medicaid anniversary that explains how
to verify your Medicaid eligibility.

2. If you are eligible for Medicaid, you can continue your coverage.
If you are no longer eligible for Medicaid, just give us a call at:
1-833-742-3125, (TTY: 711) and we would be happy to walk you
through your coverage options.

3. If you don’t receive your letter or are unsure of your anniversary
date, contact your Medicaid agency by calling 211 or visiting
your local Health and Human Service Office.

Please call El Paso Health toll-free Monday-Friday 8:00 AM – 5:00 PM at
1-833-742-3125 to help you today.

Why is this important?

If you don’t verify your Medicaid eligibility on time, you will lose your Medicaid and Medicare Dual Special Needs plan benefits with El Paso Health. Your health is our priority. We want to help in any way we can to ensure you continue to get the coverage you need and deserve.

H3407_website CMS Accepted 10/09/2019 | Last Updated: 1/2/2024