Our partnership with each and every provider is essential. Together we share a common goal – to improve the health of the people in our community.
El Paso Health Medicare Advantage is committed on working with our network providers to make processes easier so providers are able to focus on delivering the highest quality of care. Providing access to care is a collaborative effort and our strong network partnerships help to build a health focused community.
If you need assistance, call us at 1-833-742-3125 (TTY 711), from October 1 to March 31, 8:00 am to 8:00 pm, 7 days a week and April 1 through September 30, Monday through Friday, 8:00 am to 8:00 pm Mountain Time.
Important Plan Documents for Providers
- Prior Authorization List
- Prior Authorization Form
- Exception Request Form
- Provider Dispute Appeal & Request Form
- Waiver of Liability Form – Non-Contracted Providers Only
Claim Forms
Contracting Forms
- Credentialing Application for Organization
- Credentialing & Recredentialing Check List for Physician
- Credentialing Check List for Organization or Facility
- Secondary Locations Addendum
- DME Supplies Form
- W-9 Form
- Texas Standardized Credentialing Application