About Us

El Paso Health is a TX licensed health maintenance organization (HMO) established by the El Paso County Hospital District.

El Paso Health offers 3 Medicare Advantage Plans:

El Paso Health Giveback (HMO) – For people who would like help paying their Medicare premium. Learn more here.

El Paso Health Total (HMO) – For people who would like comprehensive coverage. Learn more here.

El Paso Health Medicare Advantage Dual (HMO D-SNP) – For people who have Medicare and Medicaid. Learn more here.

Call   Member Services to get more information.‍

El Paso Health also has a contract with Texas Health and Human Services Commission (HHSC) for the purpose of improving access to medical care for STAR, CHIP and CHIP Perinatal recipients in El Paso and Hudspeth Counties.

El Paso Health also manages a number of programs for the El Paso County Hospital District.
El Paso Health’s Mission is to build relationships with our Members, Providers, and Partners that strengthen the delivery of healthcare in our community and promotes access to quality healthcare for children, families, and individuals.
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El Paso Health Board of Directors
James Stephen DeGroat
Board Chairman

Michael L Nuñez
CFO, University Medical Center of El Paso,
Board Secretary

Jacob Cintron
President & CEO,
University Medical Center of El Paso

Greg Cory
President & CEO,
New Mexico First Financial, Inc.

Ruben R. Roncallo
M.D.

Eddie Nassar
M.D.
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Administration
Carol Smallwood
President and CEO

Janel Lujan
CEO of Medicaid

Don Gillis
Vice President of Medicaid

Maritza Lopez
Vice President of Medicare

Sharon Perkins
Chief Information Officer and HIPAA Security Officer

Gustavo Gonzalez, CPA
Chief Financial Officer

Dr. Jorge Guzman
Chief Medical Officer

Catherine Gibson
Chief Compliance Officer

Edgar Martinez
Executive Director of STAR+PLUS Operations
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1145 Westmoreland Drive
El Paso, TX 79925-5615

El Paso Health Medicare Advantage Dual (HMO D-SNP)
1-833-742-3125

El Paso Health Giveback (HMO)
El Paso Health Total (HMO)
‍1-833-742-2121

See Hours of Operation here.
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The information posted on this website may be available in other formats such as large print, Braille, and audio. You can request the materials in other formats by calling Member Services.
Last Updated: 10/01/2025
Member Support
Member Quality of Care Grievances and Appeals Clinical Practice Guidelines Medical Necessity Criteria
General Correspondence
P.O. Box 971100
El Paso, TX 79997-1100
You can also report fraud, waste and abuse directly to the Texas Office of Inspector General.
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