Eligibility

Open enrollment begins October 15, and ends December 7. Stay up to date on how to enroll, eligibility requirements, and the Special Enrollment Period when you turn 65 by calling Member Services or visiting www.medicare.gov.

You can enroll in El Paso Health Medicare Advantage as long as you meet the eligibility criteria.

Who can join us?

To join El Paso Health Medicare Advantage, you must be:
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  • Entitled to Medicare Part A
  • Enrolled in Medicare Part B
  • Live in our service area. Our service area includes El Paso and Hudspeth counties.
To enroll in a Dual Special Needs Plan all the requirements apply, along with Part of the Qualified Medicare Beneficiary (QMB)program or QMB+, Texas Medicaid.
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Do you meet these requirements?

Give us a call to get more information.

Call Member Services
El Paso Health Giveback (HMO)
El Paso Health Total (HMO)
1-833-742-2121

El Paso Health Medicare Advantage Dual (HMO D-SNP)
1-833-742-3125
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TTY: 711

We are available:
October 1 – March 31
8 a.m. to 8 p.m. Mountain Time (MT) daily.

April 1 – September 30
8 a.m. to 8 p.m. Mountain Time (MT)
Monday through Friday.
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1145 Westmoreland Drive
El Paso, TX 79925-5615

El Paso Health Medicare Advantage Dual (HMO D-SNP)
1-833-742-3125

El Paso Health Giveback (HMO)
El Paso Health Total (HMO)
‍1-833-742-2121

See Hours of Operation here.
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Last Updated: 10/01/2025
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