Providers

For more information and to see our hours of operation, please visit our Contact page.
Our partnership with each and every provider is essential. Together we share a common goal–to improve the health of the people in our community.

El Paso Health Medicare Advantage is committed on working with our network providers to make processes easier so providers are able to focus on delivering the highest quality of care. Providing access to care is a collaborative effort and our strong network partnerships help to build a health focused community.
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News & Events

Stay informed with the latest announcements from El Paso Health Plans to ensure you're up to date as a Medicare provider.
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Model of Care Training

Review the Model of Care training and complete the Confirmation Form to ensure compliance and continued quality care for our members.
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Important Plan Documents for Providers

Prior Authorization List Prior Authorization Form Exception Request Form Provider Dispute Appeal & Request Form Waiver of Liability Form – Non-Contracted Providers Only 2026 Provider Directory D-SNP (English&Spanish) 2026 Provider Directory Total&Giveback (HMO) (English&Spanish)

Claim Forms

Corrected Claim Form

Contracting Forms

Credentialing Application for Organization Credentialing & Recredentialing Check List for Physician Credentialing Check List for Organization or Facility Secondary Locations Addendum DME Supplies Form W-9 Form Texas Standardized Credentialing Application

Miscellaneous Forms

El Paso Health Payer Identification Electronic Remittance Advice (835) Request Form
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1145 Westmoreland Drive
El Paso, TX 79925-5615

El Paso Health Medicare Advantage Dual (HMO D-SNP)
1-833-742-3125

El Paso Health Giveback (HMO)
El Paso Health Total (HMO)
‍1-833-742-2121

See Hours of Operation here.
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The information posted on this website may be available in other formats such as large print, Braille, and audio. You can request the materials in other formats by calling Member Services.
Last Updated: 10/01/2025
Member Support
Member Quality of Care Grievances and Appeals Clinical Practice Guidelines Medical Necessity Criteria
General Correspondence
P.O. Box 971100
El Paso, TX 79997-1100
You can also report fraud, waste and abuse directly to the Texas Office of Inspector General.
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