The Benefit Flyer explains the benefits available to El Paso Health Members. You can download a digital copy to your device using the link on the right. If you prefer a printed copy, just call the number below Monday thru Friday, between 8:00 a.m. and 8:00 p.m.
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There’s no obligation to join.

‍1-833-742-3125 TTY 711

‍Download Supplemental Benefits Flyer- English

‍Download Supplemental Benefits Flyer- Spanish

Get ten (10) visits annually for routine podiatry care.
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Full list of Podiatry Coverage
Cutting or removing corns and calluses.
Trimming, cutting or clipping nails.
Hygienic or other preventive maintenance, like clearing and soaking of the feet.

‍List of Podiatrists in your area

‍Full list of Vision Coverage
$0 co-pay

Routine Vision Services:
Routine vision exam - 1 routine eye exam every year.
Routine eye wear (lenses and frames).
Eyeglasses or contact lenses.
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This plan covers up to $400 for eyeglasses or contact lenses every year.

‍List of Optometrists in your area

One Personal Emergency Response System Device.
‍Common Uses
Feeling disoriented
Lost
Fallen and can't get up
Shortness of breath

How to get a PERS Device
Contact Member Services to request the PERS Device.
Call us toll free 1-833-742-3125.

$2,000 towards fitting/evaluation of aids and hearing devices every two (2) years.
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‍Full List of Hearing Coverage
$0 co-pay

Routine Hearing Services:
This plan covers 1 hearing exam and hearing aid fitting/evaluation every year. $2,000 maximum plan benefit for hearing aids every two (2) years.
It is always recommended that you talk to your PCP first before you get care from a Specialist.

‍List of Audiologists in your area

Get up to fourteen (14) healthy meals delivered to your home after being discharged from a hospital or nursing facility.
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‍How to get a meal delivered
Contact Member Services if you have been discharged from a hospital or nursing facility.
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Call us toll free 1-833-742-3125.

Access to a 24-hour, seven days a week bilingual (English/Spanish) medical advice line staffed by nurses and pharmacists.
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‍How to Call the 24-Hour Nurse Line
On the back of your El Paso Health Member card, you will find the 24-hour Nurse line.

Qualifying members receive a $60 monthly allowance for the assistance of paying any of the following utilities:
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Gas
Water
Electricity
Rent
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‍How to Get Utility Bill Assistance
The OTC Visa Card can be used to pay the utility bill from the list above.
To qualify for these services you will need to have one of the following chronic conditions listed below:
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Chronic alcohol and other drug dependence; autoimmune disorders; cancer, excluding pre-cancer; cardiovascular; chronic heart failure; dementia; diabetes mellitus; end-stage liver disease; end-stage renal disease requiring dialysis; severe hematologic disorders; HIV/AIDS; chronic lung disorders; chronic and disabling mental health conditions; neurologic disorders; stroke

Call us toll free 1-833-742-3125.

Receive 96 one-way non-emergent medical visit transportation services every year.
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‍Common Uses
Routine Doctor Visits
Blood work or test visits
Dialysis
Medication Pickup
Surgery Appointments
Dental and Vision

How to get a Ride
Contact Member Services for any transportation request. All request require a 48-hour notice in advance.Call us toll free 1-833-742-3125.

Qualifying members receive $250 every quarter for approved healthy foods such as: fruits & vegetables, meat, juice, milk, cheese, eggs, yogurt, bread and much more!
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‍How does it work
Every three months, qualifying members will receive an additional $250 dollars to their OTC Visa card, and it can be used to buy approved nutritional food at your local Walmart.

How to join the Healthy Eats Program
To qualify for these services you will need to have one of the following chronic conditions listed below:
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Chronic alcohol and other drug dependence; autoimmune disorders; cancer, excluding pre-cancer; cardiovascular; chronic heart failure; dementia; diabetes mellitus; end-stage liver disease; end-stage renal disease requiring dialysis; severe hematologic disorders; HIV/AIDS; chronic lung disorders; chronic and disabling mental health conditions; neurologic disorders; stroke

Call us toll free 1-833-742-3125.

Receive up to $300 each quarter for eligible over-the-counter and hygiene product purchases. Allowance renews every quarter.
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List of Qualifying OTC Items

Check your OTC Balance
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How to get an OTC Card
Contact Member Services if you have not received your OTC Card. Call us toll free 1-833-742-3125.

Lost or stolen OTC Card
Contact Member Services for any lost or stolen OTC Cards.

Local Retailers
Albertsons, Walmart, CVS, Walgreens, Family Dollar, Dollar General

Eligible members with a qualifying chronic condition can receive a $450 quarterly allowance to help cover the cost of healthy food or essential utilities like gas, water, electricity, or rent. This benefit supports better health by easing financial stress and making it easier to maintain a stable, nutritious lifestyle.

With up to $200 each quarter for eligible over-the-counter and hygiene products, this benefit helps members afford everyday health essentials like pain relievers, cold medicine, and personal care items. The allowance renews every quarter, making it easier to manage health needs year-round without extra out-of-pocket costs.

With 96 one-way non-emergent medical transportation services each year, members can get to important healthcare appointments without worrying about how they’ll get there. This benefit supports access to routine doctor visits, lab tests, dialysis, and more—helping you stay on top of your health.

A Personal Emergency Response System (PERS) device provides quick, one-touch access to emergency assistance, helping members stay safe and independent at home or on the go. Whether you've fallen, feel disoriented, or are experiencing shortness of breath, help is always within reach.