El Paso Health Total (HMO)

Supplemental Benefits 2026

El Paso Health offers additional benefits to it’s Medicare members. These services are intended to promote preventive care, engage members in their care, and address gaps in care.

To view and download a complete list of benefits see our Summary of Benefits on our Total (HMO) Plan Materials page.
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Get Fit Program
Show your El Paso Health Medicare Advantage Member ID to the front desk of any El Paso Planet Fitness location to receive your very own Planet Fitness Black Card.
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Vision
Up to $200 each year. Use it for routine eye exams, eyeglasses (frames and lenses), and/or contact lenses.

Full List of Vision Coverage: $0 co-pay

Routine Vision Services:
  • Routine vision exam - 1 routine eye exam every year.
  • Routine eye wear (lenses and frames).
  • Eyeglasses or contact lenses.
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See a list of Optometrists in your area:
Search Providers
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Hearing
Medicare-covered hearing services
$0 copay
Entry level hearing aid once every 2 years
$525 copay
Basic level hearing aid once every 2 years
$700 copay
Premium level hearing aid once every 2 years
$1,000 copay
See a list of Audiologists in your area:
Search Providers
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24-Hour Nurse Line
Access to a 24-hour, seven days a week bilingual (English/Spanish) medical advice line staffed by nurses and pharmacists.‍
How to call the 24-Hour Nurse Line:
On the back of your El Paso Health Member card, you will find the 24-hours Nurse line.
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Dental
Receive up to $1,500 each year. It can be used for checkups, x-rays,routine cleaning, fillings, extractions, dentures and much more!

Full list of Dental Coverage: $0 co-pay

Preventative Dental Services:
  • Oral Exam(s)
  • Cleaning(s)
  • Dental X-ray(s)
  • Fluoride Treatments(s) every year
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Comprehensive Dental Services:
  • Diagnostic Services
  • Restorative Services
  • Extractions
  • Prosthodontics
  • Other Oral/Maxillofacial Surgery
  • Extra Exams
  • Fillings
  • Implants
  • Dentures
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Benefit limit: $1,500 limit on all covered preventive and comprehensive dental services. Any amount not used by the end of the calendar will not roll over.

See a list of Dentists in your area:
Search Providers
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Transportation Services
Receive 12 one-way non-emergent medical visit transportation services every year.
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Common Uses:
  • Routine Doctor Visits
  • Blood work or test visits
  • Dialysis
  • Medication Pickup
  • Surgery Appointments
  • Dental and Vision
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How to get a Ride:
Contact Member Services for any transportation requests. All request require a 48-hour notice in advance.

Call us toll free at 1-833-742-2121
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Over-The-Counter (OTC)
Receive up to $45 each quarter for eligible over-the-counter and hygiene product purchases. Allowance renews every quarter.
List of Qualifying OTC Items Check your OTC Balance
How to get an OTC card:
Contact Member Services if you have not received your OTC Card.
Call us toll free at 1-833-742-2121
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Lost or Stolen OTC Card
Contact Member Services for any lost or stolen OTC Cards.
Call us toll free at 1-833-742-2121

Local Retailers:
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1145 Westmoreland Drive
El Paso, TX 79925-5615

El Paso Health Medicare Advantage Dual (HMO D-SNP)
1-833-742-3125

El Paso Health Giveback (HMO)
El Paso Health Total (HMO)
‍1-833-742-2121

See Hours of Operation here.
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The information posted on this website may be available in other formats such as large print, Braille, and audio. You can request the materials in other formats by calling Member Services.
Last Updated: 10/01/2025
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General Correspondence
P.O. Box 971100
El Paso, TX 79997-1100
You can also report fraud, waste and abuse directly to the Texas Office of Inspector General.
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